Terms and Conditions for TiN5 International Limited Online Store

Welcome to TiN5 International Limited’s website. By using this website, you agree to comply with and be bound by the following Terms and Conditions (“Agreement”), which, along with our Privacy Policy, govern our relationship with you. If you do not agree to any part of this Agreement, please do not use our website.

TiN5 International Limited is the owner of this website, and the term “you” refers to the viewer or user of our website.

Products and Services

We offer a range of skincare products for sale on our website. All products are subject to availability and may be withdrawn at any time. We reserve the right to refuse to accept any order.

Payment and Delivery

All prices on the website are in Hong Kong Dollar and exclusive of any applicable taxes. We will process your order promptly upon receipt of payment. Products will be sent out within 2 business days. Delivery times may vary depending on your location and other factors. We will use reasonable efforts to ensure that products are delivered within a reasonable time, but we will not be liable for any delay or failure to deliver products.

Returns and Exchanges

All sales are final, and we do not accept any returns, refunds, or exchanges. However, in the unfortunate and rare occasion that a product is defective by default, you will have 7 days to return the defective product to us, and we will replace it once we have received the returned product. To be eligible for a return, your item must be in the same condition that you received it, unopened, undamaged, unused, with tags, and in its original packaging. You must also provide the receipt, proof of purchase, and all documents provided with the product.

To start a return, please contact us at care@tin5skin.com. If your return is accepted, we will send you instructions on how and where to send your package. We will not accept items sent back to us without first requesting a return.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of TiN5 International Limited or its licensors and is protected by copyright and other intellectual property laws. You may not use any content on our website without our prior written consent.

Use of Website

The content of the website pages is for your general information and use only. It is subject to change without notice. We use cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties.

Your use of any information or materials on this website is entirely at your own risk, and we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Links to Other Websites

Our website may contain links to other websites of interest. However, we do not have any control over that other website once you have used these links to leave our site. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Disclaimer of Medical Advice

The information provided on the Website is for educational and informational purposes only and should not be taken as medical advice. The content on our website is not intended to substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

Termination

We reserve the right to terminate or suspend access to our website at any time, for any reason, with or without notice.

Severability

If any provision of the Agreement is found to be invalid or unenforceable, the remaining provisions of the Agreement will remain in full force and effect.

Force Majeure

We will not be liable for any delay or failure to perform any obligation under the Agreement if the delay or failure is caused by events beyond our control, such as natural disasters, government actions, or labor disputes.

Dispute Resolution

Any disputes arising between you and us shall be resolved through arbitration, rather than litigation.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising out of or in connection with these Terms and Conditions, including any question regarding their existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong. The language to be used in the arbitral proceedings shall be English.

Entire Agreement

These Terms and Conditions and our Privacy Policy constitute the entire agreement between you and TiN5 International Limited with respect to your use of the Website and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between you and TiN5 International Limited.

Waiver

The failure of TiN5 International Limited to enforce any right or provision of these Terms and Conditions shall not be deemed a waiver of such right or provision.

Assignment

You may not assign these Terms and Conditions or any rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of TiN5 International Limited. Any attempted assignment without such consent will be null and void.

Amendment

TiN5 International Limited reserves the right, at its sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at care@tin5skin.com.

These Terms and Conditions are effective as of the 28.02.2023